XX
Xoli X
1 reviews | Active since Mar 2013
24 May 2022, 18:34
Delivery almost 2 weeks late
I ordered clothes on 8th May 2022 they were due to me 13th May 2022.
My order *** was only delivered today 24th May 2022, 11 days overdue. I have called in multiple times previously and been sent around in circles with very little help. This was escalated to Team manager Noxolo who promised to rectify and call me back but did not.
I am deeply disappointed in how my order was handled. How poorly the processes where handled during the escalation period and expect an apology from Mr Price for their poor service, not following proper procedure and compensation for all the time and money wasted with the call centre agents involved trying to sort out this horrible order.
Regards, Xoli ***
Helpful (0)
Replies (0)0
Replies (0)