1 reviews | Active since May 2016
Delivered incorrect sizes
<p>Hi I ordered a pair of boots from MRP and they delivered the incorrect size. They are now asking me to wait for the right pair to arrive and they'll tell me when to go in store to pick it up. I find that quite rude. You made the mistake. Why should I wait for your message and then drive to go pick it up. You should deliver it to my home. It's the least you can do if you are not offering any other form of compensation. Because this is inconvenient and a waste of my time. </p>
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
I will wait for someone to contact me. Is there any way to provide me with a name? Because 3 people have emailed me with 3 different stories. The latest story is that the boot in my size is out of stock and a courier will pick up the pair I have. Which is funny because Now that you want your shoe back you're willing to come to my home but to get my correct size I was told to drive somewhere. And then secondly I purchased more than 1 pair of shoes so how does this woman know which one came in the wrong size? If she doesn't know which shoe, how did she check that it's out of stock? In any case even if it is out of stock I'd like to know how MRP will make up for it. Because merely getting a refund isn't good enough. Why would I ever shop with you guys again :(
I will wait for someone to contact me. Is there any way to provide me with a name? Because 3 people have emailed me with 3 different stories. The latest story is that the boot in my size is out of stock and a courier will pick up the pair I have. Which is funny because Now that you want your shoe back you're willing to come to my home but to get my correct size I was told to drive somewhere. And then secondly I purchased more than 1 pair of shoes so how does this woman know which one came in the wrong size? If she doesn't know which shoe, how did she check that it's out of stock? In any case even if it is out of stock I'd like to know how MRP will make up for it. Because merely getting a refund isn't good enough. Why would I ever shop with you guys again :(