DELAYED ORDER AND BAD SERVICE

DELAYED ORDER AND POOR SERVICE I have been trying to call for the past 2 weeks to track my in store collection order the only calls that are answered are for mr price accounts then they transfer you to agents that are apparently showing as available on the system but never answer For orders I alway hold for 15+min and NO ANSWER FOR TWO WEEKS STRAIGHT!!!!

I really do not recommend buying online and using their mobile app you will wait a whole month to be assisted

Even the tracking system is the worst you are not even able to contact anyone should your order be returned, some of my orders my unit number got cut off the driver couldn’t reach me and it took 3 WEEKS TO GET HELP

WITH ME WAISTING MY WORKING HOURS TRYING TO BE ASSISTED

for a customer who has been utilizing your services and paying my accounts ahead you’ve lost me I’m closing the account this Friday