DELAYED EXPRESS DELIVERY

<p>The cut off for online orders was the 19th Dec at midnight. I placed two orders, being Xmas gifts on the 19th dec. I specifically selected "express store delivery" as this takes 1-3 working days. I sent an email to confirm whether I will be receiving my order in time floor Xmas on the 22nd Dec and I was advised that I should receive it on the 23rd Dec. I have still not received confirmation of it being delivered to the store. I tracked my order and it was handed over on the 21st. I called the courier and the voicemail stated that they closed early. Who on earth closes early the busiest time of the year, especially since they were duly paid for their services. At this rate I wanna to be reimbursed for the express store delivery, which clearly didn't take place as normal delivery is R5. I am now saddled with having to find gifts the day before Xmas, because Mrp promises something they couldn't deliver.,</p>