YM
Yena M

1 reviews | Active since Oct 2019

30 Apr 2022, 17:19

Delay with no communication

Mr price online service is appalling. They send a delivery msg stating that the parcel will be delivered today before 17:00. When I inquired they told me the delivery is delayed….. why are they sending out texts?? I waited the whole day and no one bothered to communicate the possibility of a delay. I am annoyed

0
Replies (1)
Mr Price
Mr Price's reply01 May 2022, 09:44
Official
Good day,

I trust you are well.

We do apologize for the disappointing service. 
Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.  Many thanks, Mr Price