SJ
Shaaiesta J

1 reviews | Active since Jul 2020

07 Apr 2022, 18:34

Defected goods

I am extremely upset with Mr Price and ordering online, I place 3 orders since January 2022 to current. 1st order I receive a size 3 shoe with a size 6 tag. 2nd order I receive after 2 to almost 3 weeks and the shoe breaks after only 3-4 times wearing it. 3rd order the current order I receive they sent me a defected show that u can see has been repaired and also painted over the dent on it, the other 1 has scratches on it.

Every single time I order online I receive some kind of nonsense from Mr price, ordering online is suppose to make life easier but this makes my life difficult, how is it that everytime I receive reject or wrong stuff.

Can someone from management please make contact with me and advise what the hell is happening at your wear house , does your staff believe that people would just accept ******* when they want quality and everything to be in order, I pay money for these items and there is a reason I ordered online beacuse all 3 stores in my area does not have it and its for my birthday, now I cannot use this, I want Mr Price to personally delivered to Me a new shoe size 6 and take back the defected goods that was delievered to me asap .online Order number ***

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Replies (2)
Mr Price
Mr Price's reply08 Apr 2022, 08:13
Official
 Good Day 

Trust you well 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks Mr Price 

SJ
Shaaiesta J's update08 Apr 2022, 12:57
Reviewer Update
It's 12:55 and no one has contacted me , I am going to make sure I post on every social media outlet as well and send and email to the consumer commission to notify them of Mr Price service and items that they are selling, As a consumer I pay for quality and demand quality that I pay for not reject and defected items