1 reviews | Active since Feb 2012
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On Friday i ordered a few things online, I then made an EFT payment and selected the option to clear immediately so there are no problems along the way. Yesterday I went to check the tracking of my order which to my surprise it said WAITING PAYMENT. I then emailed customer service and asked what is happening with my order. I then get a corky reply from a Dalene lady saying that I short paid by R74.01. My bag total was R240. 96 and the eft payment was R240.96, which I both still have PROOF OF! I sent her the Proof of Payment and she insists that there is a short fall. I would really LOVE to know where R74.01 fits into a bag total of R240.96 and EFT payment total of R240.96. I honestly think this is ****************! And this lady is all to happy to say that I must pay it and send her proof. I WILL NOT PAY FOR SOMETHING THAT IS NOT THERE! As far as this is concerned it looks like theft! If nothing happens by the close of business today I will take this further! YOU HAVE MY MONEY! THE RIGHT AMOUNT! NOW I WANT MY STUFF!!!
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
