RH
Renye H

1 reviews | Active since Mar 2015

02 Mar 2015, 22:14

Damaged Goods

Good day <br> On Saturday the 28/02/2015 my mother purchased a specific<br> type of clothing in the Oakridge section its called a all in one.<br> This was the lase size that was available I wore it on one occasion and the top part of the item was ribbed to top it off the oak ridge label was not even on the item so my guess is that this was a returned item and was put back on the self.I always loved Mr l Price buy I think the level of service has dropped, I took a pair of shoes back and the cashier actually told me that she needs to ask her manager if she can refund the item because she don't know if I tampered with the shoe I felt so hurt and embarrest how can youvyrstca customer like this

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Replies (1)
Mr Price
Mr Price's reply03 Mar 2015, 09:52
Official
Hello MrsHerbert,

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to our team, who will be in contact with you to advise on resolution.

Kind Regards
Mr Price