NM
Neo M

1 reviews | Active since Jun 2012

25 Nov 2015, 16:26

Damaged Goods

I purchased a pair of pumps on the 21/11/2015 and wore them the following day, I again wore the same pair on the 24/11/2015 and the one shoe is now torn. This was only used twice, for only a few hours how can it be damaged so quickly? As a loyal and valuable customer to MR Price I don't expect this kind of quality, i have bought a lot of items from Mr Price that have been damaged in a short space of time and chose not to complain because of the reasonable and affordable price, but this is really bad.

0
Replies (1)
Mr Price
Mr Price's reply26 Nov 2015, 08:06
Official
Hello Neo M,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks
Mr Price