TM
Tumelo M
1 reviews | Active since Sept 2012
01 Aug 2023, 09:07
*****
I reported a ***** transaction in April and I was told it will take 30 to 60 days for the investigation to be done, it's been over a little over 3 months and still no feedback from Mr Price. Every time I make a follow up at the store, when I call their Helpdesk or even send an email to their ***** department, there is no feedback and I see that they are charging me interests every month. What else can I do to get this matter sorted?
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Replies (1)
Mr Price's replyOfficial
01 Aug 2023, 09:28 Good Day Tumelo
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply01 Aug 2023, 09:28
Official
Good Day Tumelo
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price