LM
Linah M

1 reviews | Active since Feb 2015

08 Sept 2015, 09:30

Customer treatment

I miss D.L. Msimanga hereby state tht I was at Mr Price Thorntree at 09:00 .the staff had a meeting in the morning while the customers were waiting outside the shop.The meeting continued till 09:30 now tht I'm sending the complaint,the doors are not opened yet and they are ignoring customers standing outside the door.Thank You,I wish this matter can be resolved with immediate effect.

0
Replies (1)
Mr Price
Mr Price's reply08 Sept 2015, 14:32
Official
Hello Hlezi Msimanga,


Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price