Customer Service

<p>I settled my Mr Price account and when I phone head office for a paid up letter, they do not pick up anything on their system and just tell me to phone the Collections department.</p> <p>The number given for Collections does not even work?</p> <p>Why do I have to phone Collections if my account is settled?</p> <p>I URGENLTY NEED A PAID UP LETTER and my details to be updated with the credit bureau.</p> <p>I have phoned and emailed - no one can assist? - No feeback from emails!</p> <p>Why do one get awesome service from certain places and pathetic service from other?</p>