nS
nicholas S

1 reviews | Active since Mar 2015

21 Mar 2015, 20:52

customer required to mop the floor

My 2 and half year old son year who has started informing his mother when he want to go to the toilet, peed on himself today at canal walk mr price. we stood around the area so no one would slip and fall whilst we tried to get assistance from staff. a female staff member came over and i explained, she then looked at my wife and explained that she will have to mop her child wee, while the other member was questioning us that we may have unzipped him and allowed him to pee. i as the father mopped on the Mr price floor and proceeded to buy the clothing else were. <br> <br> Thanks for the great service

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Replies (1)
Mr Price
Mr Price's reply22 Mar 2015, 11:22
Official
Hello shabangun,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price