1 reviews | Active since Feb 2017

06 Feb 2017, 08:49

CRIME

<p>I got pick pocketed inside Mr Price store at Jabulani mall, my cellphone was ****** inside my bag, I reported to the manager immediately and all she has to say was "this happens very often hey and we dont have security cameras in the store, it is only Cresta Mall that has cameras, there is nothing I can assist you with" I couldnt believe whta I was hearing. This is unacceptable I have sent email to the customer service but did not receive a response.</p>

0
Replies (2)
Mr Price
Mr Price's reply06 Feb 2017, 11:35
Official

Good Day

We do apologise for the disappointing shopping experience at Jabulani Mall, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price

Mr Price
Mr Price's reply06 Feb 2017, 11:35
Official

Good Day

We do apologise for the disappointing shopping experience at Jabulani Mall, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price