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ngubeninhlanhla N

1 reviews | Active since Aug 2016

26 Jul 2022, 10:17

credit limit increase

I have app**** for credit limit increase to the SP from their online , whatsapp and even submitted payslip and all they wanted and a year later i have never even received a single response , i even ask myself why do they have these self-service portals if they are not beneficial to the customer

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Replies (2)
Mr Price
Mr Price's reply27 Jul 2022, 11:59
Official
Good Day

Trust you well

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks 
Mr Price

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ngubeninhlanhla N's update02 Aug 2022, 17:33
Reviewer Update
Good day

if possible can you please advise of any outstanding balances and cancel my account with you guys

what a disgrace of a service provider , since this response no one has even bothered calling me as promised or emailing me

i mean 7 days later