****py service!

Mr Price MontClaire mall. This afternoon I went in to go buy an item or 2 and needed help and no one was available on the floor to help me. At the till, there was only one cashier and the manager was standing with her arms folded while we waited in a long ass line... She didn't even bother apologising to us so when I asked what was going on she (with incredible attitude) said the other cashier was in the loo. I was told she is unable to operate the till, so she couldn't help. Should a manager not be able to at least operate a till? Is there a 6 month course for that? Post grad perhaps? I was not impressed with her. She didn't even bother apologising afterwards!