Consultant called me...

Consultant called me concerning my account I explained reasons for late payment she noted and sms was sent to confirm arrangement.. two days later I get call saying there no payment I tell the consultant I already made arrangements to pay on the 15th and it’s not the 15th rudely the consultant says we wouldn’t be calling you if you paid just pay and we won’t keep calling you I asked if I made arrangements and you are harassing me and date is not yet pass you can’t tell me rudely that you can call me and tell me the way you want to