1 reviews | Active since Dec 2015
Constantly cancelling orders and refuse refund in cash, only send vouchers in return.
Mr Price,
1. You advertise items that are supposedly never in stock. 2. You do not refund CASH, as was paid, you send E VOUCHERS , which according to the stores - cannot be changed into a physical gift voucher, I have got to buy something instead. What a way to trap your customers.
In a matter of a month, I have placed 6 orders online, this exlcudes all the shopping I have done in store. Of that 6 orders, you have cancelled 5 of my orders. Of those 5 orders, I was 'refunded' via E GIFT VOUCHER for 3 of them. Where are the other "refunds"?
Order numbers are as follows, ********** 72778 - Voucher receieved ********** 07810 - ********** 72601 - Voucher received ********** 72586 - ********** 64677 - Voucher received
I am sick and tired of receiving vouchers and I REFUSE to accept it. I want my money back and I will support another retailer.
Good day
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price
Good day
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price
