Constant Harrasment and bad products

<p>I am aware my account is in arreas and I am trying to pay it off as best as I can, yet within a 12 hour period I have received 5 phone calls from their collections asking me to pay, which I haven't done yet as I am waiting for a policy to pay out so I can settle this account.</p> <p>My other complaint is I bought 3 items and within 2 months of having them, they have all broken some how. This was an online purchase with store collection, but when I try to call stores for help, I get no answer. I fell the products I have been sold are poor quality of they break so easily.</p>