Cons clients into buying In store at a higher price!

I saw a pair of heels online for R100 marked down from R199. I tried purchasing it online and was told it was out of stock and that I needed to call Head Office. I called them and was told there was a pair in my size at Alberton City. I drove all that way, found the pair, just to be told by the staff that the reduced price only app**** to online purchases! Why do I have to pay FULL price when YOUR STAFF told me to purchase the product in store?!!!! This is absolutely disgusting!!!! I then received an email back after complaining, and this person by the name of Clancy Chetty, sends me a very non-chalant email, stating that the online purchase price doesn't apply if you purchase the product in store. But THEY told me to go to the store because they didn't have online stoc****! ***?!?!

So basically, because you don't have "online" stock but these items are available in store at a higher price, you dupe clients by offering them the product at a lower price to rope them in, just to make them pay double in store?! Your staff told me to go to the store. And had they told me I would be paying DOUBLE, I never would have gone to the store.

Your customer service is appalling.

I ended up buying the shoes at the higher price, but I can promise you this. I used to spend close to R3000 a month in your stores. But I will not be buying from you again. This is disgusting.

Mr Price is going down the tubes.