Completely Ignored by MRP

<p>On 9 November I made payment of R860 to my account via EFT, as I was in arrears because I forgot to pay. I sent proof of payment and all that was reguired of me. I even received and email thank me for my payment.</p> <p>On 15 November I received a call that I was in arrears and that I should pay Before 30 November( I told the lady over the phone that I have already paid and told her the amount.)</p> <p> </p> <p>Then I receive an email on 22 November with a statement showing that I am still overdue and no Indication of my R860 Payment that I made.</p> <p> </p> <p>On 29 November I made another Payment To make sure My Credit record is not affected this time via Online payment and it went through immediately?</p> <p> </p> <p>When logging into my account Online, There is still no Indication that Payment was made. I would like this to be sorted immediately as it is now Just under a month and the money is out of my bank account!</p> <p> </p> <p>I tried calling on multiple occasions to no avail! When I do just get through, they drop the call afte hanging on the phone for no less than 30 minutes.</p> <p> </p> <p> </p>