Complete lack of customer care

<p>Dear Mr Price,</p> <p> </p> <p>Last Thursday, I was shopping in your store and had my purse pick pocketed out of my bag. A couple of minutes later a staff member claims to have found it behind a bench in a changing room, after I asked your staff members if they had seen a purse. </p> <p> </p> <p>While I am not accusing your staff members of *****ing the purse, I do find it strange that it could be found so quickly in such an arbitrary place. </p> <p> </p> <p>My purse was returned, but R2500 was taken from it. </p> <p> </p> <p>I requested to see the cctv footage from the manager Ayanda Masehele. To which she agreed that I return the following day to view the footage. </p> <p> </p> <p>Upon my return, I was then denied to see the footage. For what reason I am unaware. I was told to fill in a customer report but I am yet to receive any feedback. </p> <p> </p> <p>Your your complete lack for customer safety and security is disgusting. </p> <p> </p> <p>I want to be put in touch with the regional manager immediately. </p>