MM
Malindi M
1 reviews | Active since Dec 2020
09 Dec 2020, 18:14
Complain regarding Mr Price
Hello Peter I have an account with Mr price and I've been paying my account on time. I recently discovered ********** activity on my account ,every month after I pay my monthly instalment there's airtime purchases that are not done by me. The store is claiming that they don't know anything .I haven't use the card to buy anything in four months as l was saving to buy Christmas clothes for the kids ...I am very angry with Mr price and l want reimbur*****t on instalments I paid since August.
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Replies (1)
Mr Price's replyOfficial
16 Dec 2020, 08:33Good Day Malindi,
I trust you are well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
I trust you are well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply16 Dec 2020, 08:33
Official
Good Day Malindi,
I trust you are well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
I trust you are well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price