CM
Cikizwa M

1 reviews | Active since Dec 2016

05 Jan 2018, 19:55

Complain on being treated like a fool by the staff of Mr Price clothing in Denlyn in Pretoria.

On the 31 /12/2017 I was standing in front of the store 12h 50 the door was closed I knocked they just looked at me as nothing happening I waited for 3 sec I knocked again I asked the lady that was opening for customers to go out . I said what time does the store closing she said 12 h 45 then I asked her to call the manager for me she said the manager is off then I asked her to call the 2ic , she came back to tell me that the 2ic is busy then I told her to tell the 2ic that I'll wait then the 2ic came I asked her the closing time she said 13h00 and it was 12h57 when talking to her . I looked at the store window there was no operating hours I even took pictures to prove that . I asked for the managers name . While I was standing trying to call their head office the manager went in . I asked them to call him but he ignored them infront of me . I waited until he finished what he was doing. Then when he was leaving the store I went to him I asked him if he's a store manager,he said yes , I told him that I have a complain he didn't even want to listen to it . He just said he's off. I waited outside while they were busy with housekeeping, the I saw one of the staff going inside the store with alcohol. Then I left. I was treated very bad without even getting attention.

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Replies (1)
Mr Price
Mr Price's reply08 Jan 2018, 14:16
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price