CT
Celiwe T

1 reviews | Active since Aug 2016

27 Aug 2016, 10:14

Complain

<p>Went to pay my account in the morning 8:58 and they only opened at 9:20 and the shop is supposed to be opened at 9:00 according to their trading hours and one guy who was with was standing with us outside asked them why they opened so late . The lady without uniform which I think is the Manager started shouting to this guy and I tried to calm her down and she started shouting at me I even had to take a video and her colleagues with the security told me 2 stop but luck I have the video</p>

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Replies (1)
Mr Price
Mr Price's reply27 Aug 2016, 10:22
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price

Best regards,