NM
Nhlanhla M

1 reviews | Active since Jul 2024

11 Sept 2024, 12:46

Complain

Good day.

I went to Mr Price Pongola on Saterday to buy a few items. When I got home items did not fit me so yesterday I went to the store to return the items that I bought. The guy that assisted me said I must come back today. When I got to the store they still refused to give me my refund. I have asked for someone higher who can assist. They refused to give me the area manager name and the store manager name. I am very angry.

0
Replies (1)
Mr Price
Mr Price's reply14 Sept 2024, 08:56
Official
 Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 

Mr Price