NM
Nhlanhla M
1 reviews | Active since Jul 2024
17 Sept 2024, 05:53
Complain
It’s been a week, still I haven’t heard anything from Mr price oPongola. I’ve been calling their head office up until this day I’m still waiting for whoever who is in charge of customer service to call me but dololo. Mr Price has my money and the clothes that I returned. Anginayo imali to just go donate kwaMr Price. I want nothing to do with Mr Price. All I want is my money. Finish!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)Mr Price's replyOfficial
17 Sept 2024, 13:06Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Mr Price's reply17 Sept 2024, 13:06
Official
Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
NM
Nhlanhla M's updateReviewer Update
18 Sept 2024, 05:07Mr Price I will not stop posting until I get what rightfully mine. A week or two. I wrote to you asking for higher management to look into my complain. You have rep**** and said someone will get back to me. Dololo response from anyone from OPongolo Mr Price. Again yesterday I wrote to you asking for further assistance from Mr Price head office. Again you have promised that your regional manager will get back to me shortly but dololo again icall back. I keep on receiving automated emails from different people asking to explain my story about 5 if not 6 asked me to tell my story. I’m tired. Please remove my email address from those emails that you sent and get someone to call me . I have taken steps to involve The KZN consumer protector. They have given me feedback that they have sent you an email Mr Price head office is not responding. Further steps will be taken again should this issue is not getting resolved with immediate effect.
NM
Nhlanhla M's update18 Sept 2024, 05:07
Reviewer Update
Mr Price I will not stop posting until I get what rightfully mine. A week or two. I wrote to you asking for higher management to look into my complain. You have rep**** and said someone will get back to me. Dololo response from anyone from OPongolo Mr Price. Again yesterday I wrote to you asking for further assistance from Mr Price head office. Again you have promised that your regional manager will get back to me shortly but dololo again icall back. I keep on receiving automated emails from different people asking to explain my story about 5 if not 6 asked me to tell my story. I’m tired. Please remove my email address from those emails that you sent and get someone to call me . I have taken steps to involve The KZN consumer protector. They have given me feedback that they have sent you an email Mr Price head office is not responding. Further steps will be taken again should this issue is not getting resolved with immediate effect.
Mr Price's replyOfficial
07 Feb 2025, 18:06Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
Mr Price's reply07 Feb 2025, 18:06
Official
Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
