Complain

Hi, I went to Mr price at Savannah in Polokwane, It was surtarday at 4:12 ,I went there to buy something, I went to the couter to pay with my credit card,while I was busy inserting the email to receive my slip the sales person was busy with my card,after paying she gave me the plastic bag, but she didn't give me my card, ad I ask her where is my card,she claim she gave it back, I told her with confidence that you didn't give me anything,but she keep insist that she gave me my card,Knowing it well she didn't give me anything, we start search everywhere,they search my bang my and we didn't find anything, the lady that was helping me she saech her self on her packets but my card at first was not there,I ask to speak to the manager and the manager came, He didn't not even great me,he said I heard that Ure looking for me and I said yes, I explained my story ad ask him if he can reverse the camera ad he told me there is no camera in Thier store and there is nothing he can do about it,I told him I'm not leaving without my card, ad I was so upset, so I told them I'm going to take this matter far,I called my lawyer ad sunndely thatsales lady search her self for the third time ad my card came from her right pocket where she search her self twice but the card was not there, I told her to keep that card as she told me she don't have and she knew that is there in her pocket, I ask her why is my card found in her pocket and on top of that her manager was rude, and I left but the only guy who was willing to help s Brain he goes extra milles to help but it was beyond his liming as the manager refused to help me, I called police from Polokwane CBD they told me they a coming, I waited and waited until I called them for second time ad they told me there is no car to come to savannah mall, I ask the regional managers number ,I called him and he promised to call me Monday but no one called,I decided to go there and collect my card and I will take action for my self, luckily I ment selling the regional manager ad he was busy with the case in there store and I spoke to him, ad he was so nice to me,but even though I'm not happy because my two phone felt in there store while they were looking for my card ad it cracked, I'm going to take this matter far because now I have to pay the damage d that was Couse buy them, but thax to the regional manager,Selling ad Brain who was willing to help