MP
Mamiki P

1 reviews | Active since Apr 2024

10 Apr 2024, 07:28

Complain

I went to purchase some pants at MR Price Rosebank,the item didn't have a price tag on it and upon arrival at the POS I told the cashier immediately,she then went to floor to look for another one with a price tag however she came back with a different one. I then told her that it's not the pants I want and she said no it's the same. I had to walk with her back to floor to get the pants I initially wanted to show her that they are not the same. She left me there without saying anything to me and I had to look through the other pants to find the one I want with a price tag. I found her on the other side of the floor speaking with her colleague. We went back to the tills and I asked if she always just leaves her customers like that and she said no. By this time her attitude had changed and she was not responding in a respectful manner. After the transaction she did not even say thank, just gave me the pants. Her Name is Kgothatso from MR Price Rosebank. I was at the store on the 09/04/2024.

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Replies (1)
Mr Price
Mr Price's reply10 Apr 2024, 11:58
Official
Hi Mamiki Peba
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price Rosebank will be in contact with you shortly.  

Kind Regards
Mr Price