RB
RIJAL B

1 reviews | Active since Jan 2012

11 Nov 2015, 15:19

Closing early

Security Guards need customer service training on how to treat customers. The gentleman on duty yesterday, closed the door as he could see us walking towards the store. He disregards the fact that the store should close at 7 and not 18:45. And also remind this person that he is in fact at work, because the attitude is that he is doing everyone a huge favour.

0
Replies (1)
Mr Price
Mr Price's reply11 Nov 2015, 15:29
Official
Hello Rych,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price