WD
Wayne D

1 reviews | Active since May 2015

28 Mar 2017, 07:07

Closed account still being charged

<p>My wife closed her Mr. Price account. She followed all the correct steps. Paid the account in full. Filled in the document to close the account. Made sure the staff faxed/emailed it to the correct department.</p> <p> </p> <p>However she is still being charged for a protection plan and a service fee. </p> <p>So not only is their service insanely poor, but you ********ly have to pay for this poor service. </p> <p> </p> <p>DO NOT OPEN AN ACCOUNT WITH MR. PRICE. To close is seems nearly impossible.</p>

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Replies (1)
Mr Price
Mr Price's reply28 Mar 2017, 09:11
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards