1 reviews | Active since Jun 2016
Cheeky Assistant, Very bad customer service.
<p>I'm very disappointed in the way assistant NTEBOHENG (NTMAK) assisted me this evening, She was very sarcastic and utterly rude for the face of the company (she being the cashier). But because I was in such a good mood and I was not planning on being a difficult customer and I never am, I just thought I should reserve myself, but it started getting to me when I got into the car. I work as Customer Service Agent in a Call Centre, and the way she spoke and treated me, I would never dream for anybody to experience nor would I treat my customers in that way. I personally think she needs more training if that is her way of maybe joking or communicating with customers. I would also like to know what action will be taken against her, because I don't mean to be harsh or anything, but never have I received such customer service from a Mr P assistant, I reside in the CPT CBD and I don't want to lie, I always visit both Mr P's. The one in the Golden Arce and the one in Adderley Street, never have I experienced such. I am good and loyal account holder at Mr P, and I must say I felt so unworthy this evening :(.</p>
Good Day
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Canal Walk and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Good Day
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Canal Walk and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
