Check Your bank statement

Seen as your CustomerService email box no longer exists I'll have to post this on the internet.<br> <br> How dare you send me a statement telling my that I haven't paid my account when every month I pay more than my minimum payment required. I made a payment at the end of November and this is still not reflecting on my statement and it's the 15th.... Does it really take you that long to process a payment? I think this is absolutely nonsense. Now to top it all off, you've gone and posted 30 days late payment on my credit profile. And you wonder why I now shop at H&M and not your store.<br> <br> --<br> I think you people best correct this... and you have 72 hours.<br> 1. Find my payment! and send me a new statement<br> 2. Fix the update you sent to the credit bureau<br> --<br> <br> I'm not the person you want to make angry with money.