Check your balances

I placed an order that i subsequently didn't go ahead with after a system error and noticed that my account was still charged with the order. I than contacted *** and they credited my account with the amount and than I remembered a system glitch a while back as well so decided to do a recon on my account. And as predicted my total doesnt telly up which means i was charged for this order that was never fulfilled as well. I than reopened the query and mailed them the recon however had not heard back so than sent a new mail with the recon. To date no response or even acknowledgement of the query being looked into. Beware when using the online app to order and having system trouble, you still get charged for an order that doesn't get processed. Pathetic to be *****ing money from us and there's no record of the order anywhere.