AM
Angelique M

1 reviews | Active since Jan 2020

15 Jan 2020, 13:08

Charged TWICE for 1 order!!!

I placed an order online in December, 2nd 2019. At checkout i was prompted to change an item due to there being no stock. I had already done the online payment but after changing the item, they requested the payment to be done again. I was charged R529.97 TWICE!!! I’ve done an online enquiry on the app but still have not received a response. I need a refund immediately.

0
Replies (2)
Mr Price
Mr Price's reply15 Jan 2020, 13:11
Official
Good Day Angelique,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price
AM
Angelique M's update15 Jan 2020, 13:24
Reviewer Update
The call cut due to bad network and when I try to call back, it says does not exist. Please call me back