Charged for services not rendered
<p>A gentleman had called me stating i had been nominated for a R100 top up due to been a good customer. after confirming this was for free a month later i received my bill saying im R100 in arrears! </p> <p>I did ask for this, this needs to be rectified ASAP!</p>
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Mobile Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Mobile Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price