1 reviews | Active since Nov 2015
Cashier says you must give email to checkout
On March 18 at 9:52AM I was checking out with Thuliswa (THZWA) at your Cavendish location in Claremont when something very odd happened. When it came time for the receipt, Thuliswa very quickly chose a bunch of options for me on the screen before I could react and demanded that I enter my email. I could see on the screen below that there was an option to print the receipt so I asked for a printed receipt. Thuliswa told me this was impossible and that they had no printers and that the only option was the email the receipt. I verified with her 3 times that she was saying that it was impossible to print and that I must email. As I kept refusing to provide my email she grew more hostile. As the situation was escalating, I moved her hand and checked the box to print the receipt and pressed OK. A receipt immediately printed below the counter and Thuliswa gave it to me and tried to act like nothing was wrong. I asked her why she **** to my face repeatedly and she laughed and pretended like she did nothing wrong. This was wildly inappropriate and made me uncomfortable as a customer. I hope these instructions to lie to the customer did not come from management
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price
