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Thelma O

1 reviews | Active since Dec 2017

06 Dec 2017, 15:06

Card swiped twice - refuse to give back money

My mom bought goods from MR Price Home, Alberton. They swiped her card twice for the purchase. They refuse to give her her money back. They want proof that the money was taken of twice. She took them her bank statement, they still refuse saying that they want a stamped bank statement.

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Replies (1)
Mr Price
Mr Price's reply15 Dec 2017, 09:55
Official

Good Day,

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
MRP