PK
Precious K

1 reviews | Active since Nov 2024

12 Feb 2025, 15:13

cancellation contact centre unreachable at all

I have been trying to cancel my Mrprice insurance that I can no longer afford to pay now for 2 months, I tried the cancellation email with no response, I tried the store they tell me I should come early because the call centre doesn't answer their calls, I tried the cancellation line and the agents are busy all day every day

0
Replies (1)
Mr Price
Mr Price's reply13 Feb 2025, 12:28
Official
Hi Precious Kaletsana
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price