DH
Dewald H

1 reviews | Active since May 2017

05 May 2017, 08:12

Callcenter harasment

<p>I have a MR Price Account which i personally locked untill the account is payed off, arrangements was made to pay R500.00 per mont until such account is on 0. The callcenter keeps phoninh me an average of 5 times where no on on the other side talks. The call is active for about 8 seconds when they cut the call. Does the callcenter not have the decency to respont when the call is answered? When arrangements were made for payment, why do they call me as described above? </p> <p>Does MR Price have an answer for this? </p> <p>The number is +27 (21) ********** . This is disrupting my everyday work, tasks ant time. </p> <p>I called it back to find out why, the lady on the otherside told me what i already know and what i put in place. </p>

0
Replies (1)
Mr Price
Mr Price's reply05 May 2017, 16:11
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price