BY FAR THE WORST CUSTOMER SERVICE EVER

I am utterly disgusted by the service received from Mr Price, especially by Ms Rajah when called. I paid my account on the 25/05/15 with an amount of R500.00, I had an additional R190.75 outstanding which I paid on the 06/03/15. I sent the proof of payment immediately after making the payment on the 06/03/15. The payment was made at 11:51. If you transfer from FNB to ABSA, funds show the next day. I had to fight and fight and send proof of payment about 10 times. Yesterday afternoon Ms Rajah called me. My phone was on speaker because of my fiance handles my account payments. Mr Price defaulted me on ITC due to late payment however the payment was made on the 6th Mr Prices books closed on the 7th which means the money was in your account but not allocated and was only allocated yesterday after numerous phone calls. She threatned me with the law as a consumer I am protected by the consumer protection act your service is appauling and the fact that she slammed the phone down whilst we were still talking disgusting. I want this default removed asap as I paid my account on time. Her excuse we had problems allocating our EFT payments because of that I have a bad rating fix it now!!!