WQ
Wendy Q

1 reviews | Active since Aug 2014

26 Oct 2018, 14:11

Buying ******* at Mr Price and getting stinking service

Hello again Mr Price, Thanks for the email from Nontando Ngcobo - ********** regarding a dress that is of poor quality. In that email you request a full and half photo of the dress and a proof of purchase. Photos is not a problem, I went to Mr Price for the copy of the POP, they said they were unable to. But a lady with the name of Zintle remembered when I went there and another cashier when I bought the dress and a pair of pink earrings. If you worry that I stole the merchandise, please speak to them. And we are confused as much as they are because sometimes they give you a slip and sometimes they request for your email address. The dress fitted me well and had no reasons to keep the slips, you're not the only retailer I don't keep slips from. And I have got an advice for you guys that you paste that on your walls that " WE AT MR PRICE SELL ******* SO DEAR CUSTOMER PLEASE KEEP YOUR SLIPS INCASE YOU WANT TO COMPLAIN ABOUT THE TRASH WE OFFER YOU " this is what I think will work please Nontando and your crew take this to your managers. It's the best advice ever.

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Replies (1)
Mr Price
Mr Price's reply26 Oct 2018, 15:59
Official

Good day Wendy

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our area manager.

Many thanks,

Mr Price