Buy online at your own risk.

I ordered and paid for my purchase from Mr price online on the 11th ,I sent my proof of payment almost 3 times and everyday Quinton sends me an email to send proof of payment since it doesn't reflect on their system and I do but I still haven't received my refund it's almost 2 weeks and no one at Mr price online is telling me when I will be getting my refund.i went to my nearest Mr price shop and they said they cannot help me.a Mr price called to say they are escalating my problem with the order but still nothing.can I please have my money back ,the way iam so fed up I will not be buying from Mr price ever and I wouldn't recommend it to anyone.