jJ
juniapooe J

1 reviews | Active since Nov 2016

07 Dec 2016, 20:16

Bridge of contract and disgusting service by the agents

<p>I have a contract with Mr price mobile.. and our agreement is they derbit on the 20 which is my pay day. </p> <p>And they decided to derbit on the 19 prio to my pay day when there was no money in my account.</p> <p>I called on the 22 and spoke to Nomzamo to request for a refund as my bank charged me 115 due to derbit oder returning unpaid because there was no money in my account.</p> <p>Now im listed on its and my credit profile is a mess, I cannot apply for any credit for the next six months.</p> <p>Sindisa Nene and nd Nomzamo and Fatima promised to give me a call to sort out the mess that created... I called again the pic me on hold for an hour and then transferd my call to a voicemail...</p> <p>I hate them i even laid an complained with the omburdsmen</p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply08 Dec 2016, 08:16
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our MRP mobile team members, who will handle this matter personally with you.

Many Thanks

Mr Price