Bloemfontein

Good morning I am Pulane Nakane and I have an account with Mr Price on the 8th April I did transfer R300 on their account as per our arrangement and on the same day they debited another R300 from my bank account. The issue here is that my account reflect as in arrears of which I had to make a follow-up regarding the debit order with them, and with no luck the response that I get from mrp is that they know nothing about the R300 debit from my account and surprisingly their reference number is there on my statement. I love mrp but lately their out of order with rude staff with lack of customer service experience including management who lack the ability of resolving serious matters from the clients. What I need to do now is to pay-up this account and close it up because there is no reason for me to be loyal to people who does not value their clients and this business its easy to loose clients and very difficult to win a clients confidence, I am very much disappointed on how mrp is handling my case at this moment.