blind charges and disgusting service

<p>I got my mrp money account in 2014 and to say it has been a nightmare would be putting it mildly. I constantly have extra charges added to my account for so called polices that I never subscribed or asked for and when I seek help from in store staff I get poor service and a horrible attitude. At the beginning of this year I paid of my account and just a few weeks ago purchased a few items totaling up to about R600. I have since been bombarded with calls not to my cell but to an alternative contact number, and a consultant keeps leaving messages that I am in financial debt and it will be handed over. I find it highly annoying. I have tried emailing their account department through out the year trying to find out what the extra charges are for and to cancel all the extras they have on my account, but clearly it has been falling on deaf ears.They have never emailed me or contacted my cell or even sent me a letter concerning my account in the past 6 months and I have fluctuating service fees for God knows what! now they call and pester my second contact number were I don't live!. P.S the staff in the West Street branch are highly unhelpful and rude, was on the receiving end of their bull more than once.</p>