Billing me for what?

I'm sick and tired of calling your stupid call centre to ask for assistance. They put me through to departments that ask me to send emails which fix nothing. My account fell into arrears some time back Mr price lowered my credit on their own. I paid up my balance and the account was free. The next month funeral policy and insurance account protection and all this **** was added on to my account I requested it to be cancelled but I'm still being billed for it. This is unacceptable that you guys reactivate something I didn't request to be reactivated. Yet you don't put my credit limit back to what it was. I want this sorted and someone to call me regarding this *********** service I received from the call centre