Billing / Accounts

Dear Sir/Madam,<br> <br> I am unsatisfied with the service from Mr Price customer service. I have app**** in August 2015 to change my installment period from 6 months to 12 months. I have completed several application letters already, however no changes made.I am paying my accounts every month, and at times cant afford the full installment, therefore i would like to change it to 12 months, in order for me to afford the installment. <br> <br> I am not happy and when i spoke to one of the consultants, they told me to first pay the full installment in order for them to change my installment period to 12 months.<br> <br> Yours faithfully, <br> <br> Auckzano.