ZM
Zandile M
1 reviews | Active since Aug 2021
20 May 2024, 12:00
Billed for a closed account
I have paid up my account I called and requested for the account to be closed I then I received a letter confirming that the account is paid up, yet I still get statements every month and now today they tell me I am billed for lost card protection. Why would I need to protect a card for an account I have closed?
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Mr Price's replyOfficial
20 May 2024, 13:18Good Day Zandile Mahlangu
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply20 May 2024, 13:18
Official
Good Day Zandile Mahlangu
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price