1 reviews | Active since Jan 2016

12 Apr 2016, 19:55

Billed but no Delivery

Hi<br> <br> On the 30/03/2016 i made on online purchase at MRP , where by my order was received and i was advised to make a payment which i did to there absa bank account , but 3 days no respond from them and i had to cancel my order which they where very quick to do . I called there Durban branch to check if it was cancelled and that i may be refunded , every time i called i was told no payment received from me then advised to go to my bank , on the 6th April i did go i got my statement confirming a transfer done from my account to absa , they asked me to sent the statement and i did , called again nobody has received my statement and still the payment is not received .<br> <br> Am really irritated by MRP behavior and ill never do the online shopping cause is full of ****s <br> <br> Thanks<br> Matshidiso

0
Replies (1)
Mr Price
Mr Price's reply13 Apr 2016, 16:43
Official
Hello C*I*P,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
Please could we ask you to please mail your our customer care team your order number on *** and they will asisst you.
Thanks
Mr Price